Inconsumercomplaints.com » Shops & Trade » Review / complaint: Vodafone - Poor customer sevice and cheating | News #492889

Vodafone
Poor customer sevice and cheating

My father was using a mobile connection of Vodafone from last 3 years, but unfortunately he lost hie mobile in Jan we logged a FIR and immediately blocked the sim and at the same time we applied for the duplicate sim. We were confused at the time going to Vodafone Dealer that weather the connection was on the name of my brother or on the name of my father. We went to Khanna Enterprises and met the dealer Vishal Khanna, his office is in Jawhar market, Nangal. He had taken the relevant documents of my father at that point of time, we confirmed from him that weather the documents of father will work or not. He assured that it will work for getting a duplicate connection. After 3 Weeks of this incident we again went to the store and asked for the SIM but the dealer refused to issue it with a reason that the connection is on the name of my brother. We again provided him my Brother's documents but even that didn't worked, We gain visited his store but the same lingering process continued. Today is the Excess of the torture when he told us that the SIM NO.9888179255 is deleted from the system and we will not get it back. Inspite of our duplicate SIM he will issue us a new connection.

He said that do what so ever you want, talk to whomsoever you want you will not get this number again.

Please help us and do the needful.

Seeking help and Positive Response

Regards,

Samriti Tangri

M:07696405008

Hose no 597, Indra Nagar

Nangal town ship


Company: Vodafone

Country: India   State: Punjab   City: Rupnagar

Category: Shops & Trade

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