Dear All,
Greeting for the day!!! 1
This complain is regarding for above mention subject. I was recharge my number (9971720640) dated 3rd June time 1443hrs amt.444 and talktime rs.444/-
In the evening balance was around more then Rs. 400 around 1930hrs there is only Rs.76 on my number. I was shocked coz I didn't do any call or any type of services Then I SMS to Airtel to know about my balance But they haven't found any information about last five transaction. I got message from AIRTEl that " YOUR REQUEST FOR LAST 5 CHARGES HAS BEEN RECEIVED. WE SHALL GET BACK TO YOU" NO PREVIOUS TRANSACTION FOUND.
then I tried to contact customer care but same reply with them they haven;t any information about balance deduction
It was not happen with me fiest time same problem and complaint logged by me 4 or 5 times.
Total balance dedution was Rs. 376 and there is no record complaint number052945 and ref number CBDM030603052945
I hope you can look into this matter and positive reply
Regards
Kavita Singh
9971720640
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