I had bought a pair of shoes for my son around 8 month back at a cost of around Rs. 2200/- onsidering the shoes of NIKE to be the best. He is wearing it almost twice a week. Pasting of sole is leaving. I went to your retail at Arvindbhai Avenue, C.G.Road and requested for repairing on payment of charges. Your people specially Shri Sunil Rathod informed that NIKE is not responsible for repairs. I had to waste Rs. 100/- in fulel. Now say, whether a shoe worh Rs. 2200/- can be thrown by a middle class people after 8 months. How can you deny after sales service. My relative having shoes of Reebok got repaired by Reebok after 1 and half year on payment of charges. I am shocked to receive such a unreasonable response and arrogant traetment of your staff. When I asked for the Ph. No. of Area in-charge Shri Rathod refused.
Is not it a cheating to consumer whom you are not giving after sales service for such a costly item even when he is ready to pay the charges without alleging that why the sole has gone in such a short time. Please see immediately otherwise I will have no option than approaching consumer court for neglecting and cheating consumers. My son is facing difficulty and I am not in a position to buy new shoes for him right now. I have written a complaint in your shop book also. Nalin Jha. Ph- 09825719398, [email protected]
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