I had taken a Airtel prepaid connection in March. Mobile No; 9677165175. Sim Card No: 89914000000626786954. Subseqently, they had wanted an enlorement form to be submiited with Address proof and photo which was done in 2010 and again in 2011. However, they do not give any acknowledgment for the same. Now, again on 16 thJune my mobile was suddenly deactivated, the screen showing " Sim registration failed" without any prior information. I went to the Airtel office in Annanagar, Chennai - Reachh Telecommunications who said that I had to submit my address proof and photo along with the prepaid enrolment form again.. I submitted it again and this time took a acknowledment of the form which was signed reluctantly by the staff at Airtel office.. They said it would be reactivated in 48 hrs. Since it was not rectivated even after 6 days (nobody answers phones there), I had to go to the office again. This time they said that I had to take a duplicate Sim card as the old Sim card has become invalid and for that I have to submit my address proof and photo again. I was vexed! Why should a customer be made to suffer so much for no fault of his? I just walked out of the office. There is nobody on 121 also to address my problem. Can any Airtel executives help? My present contact No is 9841034059
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