Sir,
I am a Airtel customer (09831937062) from last few years-On 17th September morning I was downloading a Bhajan song from a music site when I found that an sms (AD-54321) came into my mobile inbox and observed that airtel charged me an amount of Rs.70/- for downloading Java games from Airtel. I was surprised and contact with Customer Service (121). But they were denied to refund the same amount, and suggest me that Airtel sent me a push message which I open by OK button that means I request them to download the game in my mobile where I was not found any games. I want to talk with their upper officials, listen and they keep me hold for 20-25 minutes in several times then that call was ended.
From my side,
1. Anytime, I was not given any request for games.
2.If any message came every mobile set, systemically open with D pad/OK button-Airtel taken that opportunity to income money.
3.If any, want to talk with CS executives, providers charged for 0.50paise/3minutes. Airtel keep me in hold for 20-25 minutes.
Request refference no. sent by Airtel after every communication:
CBDOV 20917183015
CBDAL 20917190652
CBDOV 20917262737
CBDAL 20917266546
Sir, please save us from Airtel, who is a CHEATER OF INDIA.
Regards,
Amit Dey
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