Bharti Airtel
Regarding Bill Dispute

Hi,

My name is Saurabh Kumar Agarwal

My Mob No. is 09971090126.

This number of airtel is permanently disconnected.

Actually I was out of India from last 6 months. Now I came back and I want to retain this number.

I went to Airtel outlet and check for the availability of this number, they said its still available, you can get this number.

I haven’t paid the bill, because its disputed.

I have called airtel number of times, to make corrections in the bill, but no positive responses.

There goes the reference numbers :-

1. 564671305

2. 633728322

and many more references numbers I have.

The issue is before leaving to US i called customer care, and asked them, that Mcheck facility is free, every time they said YES. I mentioned clearly to them, even when the person is in international roaming and all, they said YES to me.

Sending Message AIRTEL to 54321 is a part of MCheck service.

In my bills there is a lot of amount in this regard.

I want to this amount to be waived off.

Please help me in this regards, I m really frustrated calling airtel customer care every time.

One day I got a call from guy named Samer Yadav Cell No. 09958830436. This guy told me to settel the bill of airtel, as I also wanted to do that. I agreed.

My Total Amout of Bill was 2400 Rs near about. This guy told me to submit the amount Rs 1000/- and they will isssue the NOC to me.

Now when I deposited Rs 1000/- they did'nt send me the NOC and asking me to pay the remaining amount.

Please help me. They never called me, everytime I called them. in starting they said something else, now they denied to send me the NOC, I have to pay in full.

My Bill includes around 500 rs for Mcheck messages and 699 annual rental. I m not using the services for more than 8 months so this amount should be waived off.

Please help me in this regard.

Please call me at 09312647041 or mail me at [email protected] for any further quries.

I m using airtel from last 1 and half year and I want to keep this number and clear my dues as well.

Please help me.

I was expecting a positive response from Airtel, but it never happened. I m really disappointed. This has been now a month.

Thanks

Saurabh Agarwal.