Date 18.01.2010
I request for the duplicate SIM for my Airtel number 9818680726 on 13.01.2010 at Airtel Relationship Centre E-23 Shop no. 5, 6, 7 & 8, Dilshad Colony, Delhi - 110095, because my mobile set including SIM card was lost on same day. Airtel Relationship Centre people and Customer care person checked their system and found that my documents details are not updated in their records, whether I had already submit the following documents at Airtel Relationship Centre E-23 Shop no. 5, 6, 7 & 8, Dilshad Colony, Delhi - 110095 on 04.11.2009.
1. Prepaid Enrollment form
2. Voter card for Address proof
3. ID card for Photo ID proof
4. 1 Passport size photo
5. Pan Card
Why my details are not updated?
I am really fed up of calling Airtel Relationship Centre again & again. Now I am humbly request Airtel Authority to step in and take the quick, sharp & necessary action to rectify my problems. I hope AIRTEL will try it's best to maintain the customer faith & esteem. Otherwise I need to drop AIRTEL from my mind. I am regular costomer since 2000.
I hope you will appreciate my request and do the needful at the earliest.
Rakesh Pokhariyal
P-4 A-4
Dilshad Garden
Delhi -110095
Mobile no. 9810680726
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