Dear Sir,
I, Amit Nagpal, is using the airtel number [99155-00086 post paid] from the
last about 03 years, with continue bill payments, on 15/04, i have changed my number from postpaid to prepaid through customer care service, during the conversation customer care executive never let me know that i have to submit my documents to change the connection, he said it will be done through only by the verbally talk but now from 14/05, my number has been blocked by the company with out any intimation, during the period of about 01 month, i am using the same number easily and also doing
recharge timely, but now on talk with customer service, they couldn't tell me
the proper reason that why my number has been blocked, I have also visited to mini store of Airtel at Abohar, but they also could not give any satisfactory reply and also they have refused to received my documents, then I have talked with Mr. Gangesh (Nodal Officer, Mohali) [MDN : 98784-34865] on dated 20/05, he suggested me to submit my documents to Mini Store of Bathinda, then I have visited mini store of Bathinda [Mr. Vishal 98155-55723 & Mr. Jaswinder singh 98150-49570] with my documents, they have accepted my documents and he made me also assure to activate the number, but till date my number has been blocked, and till date they are asking that this number will be activated in next 03 months, i am very surprised with the service of company, that is there no liability of company to intimate the subscriber before the disconnection, as this number is very known to my official relations, now i will be lost lots of my official relations due to careless service by the service, moreover during this all I have also suffered with financial crisis as I have to leave my work due to that reason, this is very unbearable loss which the company can't understand, please let me know why i could suffer this injustice, you are requested to please look into the matter and do the needful.
Regards
Amit Nagpal
Nagpal Bartan Store,
Mukherjee Market,
Near State Bank of Bikaner & Jaipur,
Abohar (Punjab)
Alternate No. 92163-00786, 098870-00007
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