I HAD A POST-PAID MOBILE CONNECTION NUMBER 919717702299 FOR THE LAST TWO YEARS. I REQUESTED FOR CONVERTING THIS POST-PAID CONNECTION TO PRE-PAID ABOUT 5 MONTHS BACK. I APID ALL THE DUE, AS ASKED FOR, BY THE AIRTELAUTHORISED SHOP PVR COMPLEX VIKAS PURI NEW DELHI-110018. THE AIRTEL AUTHORISED CENTRE TOLD ME THAT THEY HAD EXHAUSTED THE STOCK OF SIM CARDS AND THE SAME WOULD BE SUPPLIED TO ME AFTER SOME TIME. BUT MY NUMEROUS VISITS TO PVR AIRTEL CENTRE AND TO UTTAM NAGAR AIRTEL CENTRE COULD NOT YEILD ANY RESULTS. I MADE NUMEROUS COMPLAINTS TO CUSTOM ER SERVICE CENTRE BUT NOTHING COULD BE DONE.
I HAD TO COME TO AUSTRALIA DUE TO SOME PERSONAL REASONS AND TO MY SHOCKING SURPRISE, MY POST-PAID CONVERTED PRE-PAID CONNECTION NUMBER 9717702299 HAS BEEN DISCONNECTED. THIS NEGLIGENT ACTION BY THE SERVICE PROVIDER HAS CAUSED ME GREAT FINANCIAL LOSSES AND MENTAL TORTURE.
THE SERVICE PROVIDER / ITS AUTHORISED AGENTS HAVE FAILD TO SUPPLY THE PRE-PAID SIM CARD FOR THE ABOVE NUMBERED CONNECTION EVEN AFTER RECEIVING ALL THE DUE ON THE DATE AND TIME OF MAKING THE REQUEST. (I HAVE A RECEIPT FOR THE SAME ISSUED BY THE VIKAS PURI CENTRE).
I ONCE AGAIN CALL UPON THE SERVICE PROVIDER TO SUPPLY ME THE PRE-PAID SIM IMMEDIATELY, FAILING WHICH, I WILL BE LEFT WITH NO OPTION BUT TO PROCEED AGAINST THEM IN AN APPROPRIATE LEGAL FORUM, AFTER MY RETURN TO INDIA. MY CONTACT NUMBER DURING THIS PERIOD IS: 9911012211, 01141572767, 9911264931 OR I CAN BE CONTACTED THROUGH EMAIL: [email protected];[email protected].
SHOBHA KUMAR
A-1/28, LGF, JANAK PURI, NEW DELHI-110058
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