Inconsumercomplaints.com » Telecommunications » Review / complaint: Airtel - Airtel not taking any action against customer who are using phones for wrong purposes | News #1736

Airtel
Airtel not taking any action against customer who are using phones for wrong purposes

My wife received a call from Airtel customer and he started talking all vulgar things. We have immediately lodged a complaint at local police station. There I came to know that there are already 4-5 complaints against the same number.

I have referred this matter to AIRTEL center at Thane. They said they are helpless and they can't do anything about this.

I asked them if you have received 4-5 FIR's against hte same number you should immediately give his details to Police station.

They said we cannot bar the calls from this number nor we give any information.

I think AIRTEL is not following up standards of keeping customer data for prepaid customers. They are really worst people at AIRTEL. They are just concerned about their sales.


Company: Airtel

Country: India

Category: Telecommunications

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