Complaint / review / scam report
Refund not returned

I have closed my connection with Airtel and also given a letter for refund of deposit after paying all my dues. I was told i would receive the refund in 15 working days. Its been 2 and half months and I have still not received it. Everytime i call up the customer service i am given a new reference number. Airtel customer service sucks big time. They disconnect your phone in less than 24 hrs if you have not paid your outstanding bill by the due date but when it comes to them refunding the customers money, they act like as if there was no deposit given. Please tell me if i can go to the consumer courts for the same.
Author: Gauri

Offender: Airtel

Country: India   State: All India

Category: Telecommunications


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