Dear
sir/madam,
i mr.janak p shah is not satisfied with your phone banking service because problem are not solved for last two to three months so please help me.you can check my transaction record of my payments i have not paid any of my due payments partly.
my credit card number is 4477 4663 4121 2008 issue in 11/4 and my birthdate is 16/08/40 this is my veryfication
now i request you to solve this problem. in month of may transaction date 29/05/08 payment done for mtnl mobile (bill desk) mumbai ind amount rs.1198.00 was done by me online as i did not get clear reply by mistake i had entered the enter key 4 times and same was debited from my account.for this i had concerned the respected officers mr.gagan and mr.kaupin they said that your all entries will b reversed.confirming that we recieved bill amount of 5, 228.70.after receiving the bill we concerned with the above phone banking people, they said that your amount of rs2396 was by mistake printed, so ignore it and pay rest of the amount.so v paid rs2850.now v have received the new next transaction bill of rs4545.24 in which the above amount of rs 2396 has been included with interest charges rs312.64 & service tax 38.64, which v are not liable to pay.the same mater was talked on phone with the above mentioned two people & in reply they said that two transactions of your r in u r favour & two transactions r in banks favour so u will have to pay the full amount .please solve the mater because for this we went at andheri branch & they said that u mail this mater to customercare they will surely solve u r problem.so please solve the mater &if needed to whom should v meet for the same. please do the needful & oblidge.
thanking you,
janak p shah
0 comments