Complaint / review / scam report
False promise

I am an airtel customer since couple of years and this is not the first issue i am facinG related false promises related to billing. I was being approached to go for an add on number since past few months, and finally i agreed to go for one, (199 rate plan) and the representative promised(600 MINUTES FREE TO ANY MOBILE PER MONTH, 200 SMS FREE PER MONTH, NO HIDDEN COST OTHER THAN Rs-199, BUT I WAS DUPED AND I KNEW IT ONLY WHEN I HAD TO PAY THE FIRST MONTHS BILL. I WAS CHARGED Rs-249 minimum free talk time is only for airtel Numbers no free sms, and the free talktime is 450 mints but not 600 and it sounded so funny because my bill for primary Number never crossed Rs-280 right from the first bill but my add on no"s bill was above Rs400- but still i paid my first bill and complained about this to customer care center and requested to change my rateplan to Rs249 minimum where i will pay only after crossing 450 minutes and for landline and special nos and special sms.but shockingly again the next bill for primary Number was crossing Rs400 which is completely bull shit because the number is used by my wife who often used the cell only to receive my call. So let me make it clear to anybody who is the head for billing department. that I am not going to pay even single rupee for any of my Numbers and ready to defend any friction related to this and ready to fight back verbally or physically AND I MEAN IT TO ANY RECOVERY ASSOCIATES ALSO.
Author: Satishchavan

Offender: Airtel

Country: India   State: All India

Category: Telecommunications


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