Docomo
Deactivation of i player subscription

I want to deactivate my i player subscription which i have not activated. every day my balance is deducting by Rs 5 . i called customer care but they are not stopping the service or not giving proper clue.

one customer care guy told to contact 155223 to deactivate i-player pack, but it says i dont have any services activated on my phone.

pls stop iplayer subscription on my number immediately.

my number is 7276164409