I has complaint against airtel regarding deactivation of my mobile N:9971117463.acually i had purchased a airtel post-paid number one year back but ihas given a request to convert this number in to prepaid on 19/04 at SSDN dealer name which exist at G-1, DDA Building nehru place.ihad given photo copy of Election voter id card as address and photo id proof and one photo also and my number has converted in to pre-paid on 20/04.but i got a message from airtel on 26/04 that my enrollment form yet not recieved by the airtel.and airtel custmore executive has asked me to resubmit address and photo id proof. I had again re-submited my address and photo id proof on 28/04 on 12:15 pm to ms.komal and Abhishek. I also informed to customer care executive at 121 customer care number that i has submited all docs and customer care has ensured me that my number will not disconnect but my number has been disconnected on 28/04 at 06:24 pm. I talked with nodal officer and nodal officer has provided the information that airtel don`t have any records of my address/id proof and nodal officer also ensured me that my number will be activate whithin 72 hours or till 03/04.further i reached at nehru place store komal and Abhishek also ensured me that my number will be activate whithin 24 hours.but my number yet not activated.i reached again on 03/04 at nehru place ARC store and came to know that my application form has rejected again due lac of distrbuter`s stamp abd signature and i have to resubmit my all docs again and my number will be activate after next 48 hour.it is not my fault mistake is from airtel and airtel disributer why i suffer this problem.i talked with Ms Komal, Naresh and Saleem Hashmi they all are airtel nodal officers.they all ensured me every time but they have not solve my problems they can`t feel my problem.further when i asked to Ms komal and sanjay to go in cosumer forum mr.sanjay said to me AAP JAHAN BHI JANA CHAHTE HAI JA SAKTE HAIN.further behaviour of komal was very rude if customer is suffering this type of problem and if customer is in anger in this position customer care executive should handle this situation politly.sir i need justice ihave rechage my air tel number with 333 Rs/ and with 98 Rs/ i want my money back and i also want to suurender my number to airtel.i will also tell to every one don`t use air tel
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