Freecharge.in
Amount deducted from account but no recharge

I recharged my mobile number 9663210013 via net banking. I was sent a mail as shown"

"

Dear Customer,

Thank you for your order from www.freecharge.in

For your convenience, we have included a copy of your order below.

Please Note :- The charge will appear on your credit card / Account statement as 'ccavenue.com/charge'

If you have a question about your order status, you can contact the seller directly by

e-mail at: [email protected].

ORDER DETAILS:

Merchant Site URL: www.freecharge.in

Order Number: 1615315 Order Received: Apr 4

Total Amount: INR (Indian Rupees) 110.00

ICICI Bank Account Holder: Saurav

Billing Address : (As entered by the Customer)

159, 4th Cross, Prashanth Extension, Near Hope Farm, Whitefield

Bangalore Karnataka

560066 India

Customer's Phone Number : 9663210013

Customer's E-mail ID: [email protected]

Customer's IP Address : 202.62.78.102

Recipient's Name: N/A

Shipping Address :

N/A

N/A N/A

N/A N/A

Recipient's Phone Number :

N/A

Special Instructions :

None

Regards,

CCAvenue Customer Service

"

order id-1615315"

but my recharge isn't done. Moreover, I have not recieved any response from the freecharge.in team even after sending multiple mails. My account has been deducted 110 though... Kindly help me.