Dear concern,
Me & my relative have two airtel sim with Youth pack scheme, Six months back we were usualy receiving a sms from airtel to recharge our sim worth Rs. 101 & get six months validity but few months back suddenly airtel stopped sending this sms, on enquiring from customer care, they told us to recharge with 152 Rs for only one month validity but the extreme is that we completed our validity somewhere on 24-07-09 or 25-07-09 & on recharging our sim with Rs.152 this time it converted into talktime recharge, & on enquiring on customer care many times, we are still not able to recharge our sim, It seems as even customer care is not having adequate knowledge of any thing about airtel sim cards & schemes.
Now You are requested to Pl. guide me for getting validity or refund my money 152 Rs. each that I invested to recharge my numbers i.e.
9760335903, 9760335904
Also guide me if I could convert this sim no. into Lifetime validity plan.
The considerable thing is that my grace period is ending on
09-08-09, so You people are supposed to react on today only.
best regards
Jai Kumar Mittal
Email: ankug2k @gmail.com
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