Heloo...
this is a typical problem that Myself n my family members are facing while using mobile ph vide Airtel prepaid connection at our home in Santoshpur, Kolkata 75.
It is being observed that during and few hours after rainfall we are unable to make & receive calls from all the three Airtel lines at home or our local area. But as we get 3 - 4 km either direction from our locality we can easily make calls. The problem is faced on every occasion of rainfall this season (April - till date 2007). Also it is being observed that after sun comes out or the effect of rain has dried out we can make calls as normal.
I have logged a complaint at the Airtel Customer Care & my docket no. is 08180628 1600 dated 18.08.07. But till now no remedial actions have been taken from Airtel.
This is disgusting and we are being insisted to change our mobile ph service provider in a short while from now on.
Samrat Mazumder
9903685181
9831243327 - Mr K D Mazumder
11A/1, Chanchal Sarani
Santoshpur
Kol - 75
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