It is a matter of great concern that, Airtel continues to harass me (9896121131). Without my consent or request, the following value added services were activated and charges deducted from my balance. I lodged grievance and request for refund at 121 as well as with Nodal Officer, and Nodal Officer-har via email. They do not bother and keep me waiting. The details are as below:
20 aug VAS Rs 2.00 charged
22 August - Airtel Radio activated, Rs. 10 charged
30 aug Cricket pack activated VAS Rs. 2 charged
31 aug Voice cricket activated, Rs. 5 charged
I hope the Airtel will stop harassing me and help me in continuing with Airtel.
I request that the amounts deducted be reversed, the defaulting officials be made answerable for the lapse, and my phone should be completely kept out of any such unsolicited value added services, and pay me suitable amount of compensation for unnecessary harassment due to Airtel's repeated fraudulent action.
I have been repeatedly requesting Airtel not to activate VAS without my asking for it, but Airtel gives a damn to my request.
Is there any method, VAS services can be blocked until these are asked for?
S R Garg
9896121131
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