Sir,
I (Rajesh kumar tiwari, 54/8 Juhi Lal colonyKanpur u.p.) am a custmer of Idea celluler ltd., having corporate no.09598060090, 09598060093.Along with these no. I was having 09598200100, 09598060091, 09598060092, 09598060094 to 09598060098.Due to some un avoidable problem I suspend all these no.out of these nos. I want to convert 09598200100 from postpaid to prepaid My friend Mr Amar singh chauhan went to Chabra tetlecom Chawla market Govind Nagar Kanpur on 06/12/09 given awritten application to Mr Ikram but he deny to take the application. He replied him don't worry after depositing dues I will convert it, come after 10/12/09.I depositted all bal amt from Amar Singh.
On asking about conversion He replied that right now we not have SIM pls wait come after 3 or 4 days. Amar Singh went again then same answer came out. This procedure is repeated 05/01/10.By which again bill is due for the month of Dec.09.Again he paid 250/ against bill 231.75 & on 06/01/10 He again repied that He has not SIM.Then I Suspend my no.09598200100 and make again request to him but he again said don't worry ur problem will resolve max up to 15/01/10. On 16/01/10 Owner of CHHABRA TELE COM GOVIND NAGAR said to Mr Amar Singh don't worry come with ur formality after4 or 5 days, I will convert it. On 21/01 Amar Singh deposit formality then he got ans.come after 2or 3 days On25/01 before 31/01it is not possible because we r busy in closing so come after 01/02/10.on 03/02 he replied my DD is now despatch on05/02 ur problem will resolve 100%.On06/02/10 Owner that franchisee replied I will not give SIM go to Fazalganz branch Then Amar Singh replied that this is unproffessional ans. & behaviour give me in written that u r unable to provide the SIM.Then Owner denied to give in writting & make a missbvehaviour with him.
So I am requesting to u pls kindly take proper action against him & resolve my problem.
Thankig U
Yours
Rajesh kumar tiwari
For Vidya Gramoudug Sansthan
54/8 Juhi Lal Colony
Kanpur 208014
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