Hello,
My mobile number is 98242 28427 and 96240 98427. and i am using this card since 2006. And i always pay the bill amount regularly. But last two years ago company charge 80-90 Rs. additional which is not payable. while this charge related i meet personally to office staff and thay told me your charges will be reverted in your next months bill but still company did not revert any charges even in November month company add some SMS charges (Rs. 244) which i have used on dated 06/11. This day which is not a goverment holiday or not any special occation (Like Friendship Day or Valentine Day). While i pay the amount of this month i alredy inform to IDEA office i will not pay this amount and also mention in bill copy.
From today they did not informed to me you pay this amount otherwise your calling will be stopped. And suddenlly company Baned my both the mobile.
second thing in last week dated 11/11 to 17/11 i face some connectivity or network related problem so i complaint to customer care or even office but complained not solved as of 19/11. so my concern is i am not liable to pay any single amount during this period.
I hope you give me a positive and proper answer.
Thanking you,
Nimesh Patel
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