I opted for BlackBerry BIS399 plan for which i dropped a message on 12/5 (12.30 a.m.), the balance for the same got deducted at the very same point and i recieved a message from Idea in the morining at 7 a.m. saying that its been activated, since then i am not able to use any of the BlackBerry services from Idea.
I have been calling the customer care, complaint care and BlackBerry technical support from Idea from the same day regarding the problem and have dropped some mails for the same and even went to the Idea office to get the issue resolved, besides me doing my best to resolve the issue and even dropping in complaints there is no resolution what so ever it is.
They`ve been misleading me to call some other number everytime i give them call and its like they don`t want to activate the service at all.
I`ve been through the worst service provision ever encountered by me that too with any support to the customer.
0 comments