Inconsumercomplaints.com » Telecommunications » Review / complaint: Idea - Uncesseray call charges deducted | News #298009

Idea
Uncesseray call charges deducted

Dear Sir/Mam

Dissapointed with Vodafone services!!

at the end of last year 2011 i.e inbetween from 15th dec to 31st dec unnecessary deduction of almost Rs 180 from my ideaphone prepaid account. Firstly they deduct Rs 30 and provide me the caller tune for 7 days. then when i recharge my account again with Rs 100/- again deduction of Rs 30 towards news subscriber and again provide me some other services with out any request for that.

I asked to customer care, no feedback from there end, then I have deactivate that service from customer care executive.

NO ANY HELP THEY PROVIDE ON CUSTOMER CARE IS THIS A WAY IDEA SERVICE IS TAKING CARE OF THERE CUSTOMER!!!

Hope after wrote this letter any assistance is given by your end.


Company: Idea

Country: India   State: Karnataka   City: Bangalore

Category: Telecommunications

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