I am very sorry to regret for the bad service rendered by your customer care representative MR. Basavaraj at 20.50 hrs. There were wrong deduction of Rs. 30 on my mobile wive idea No. 9164906013. Mr. Basavaraj is harping us to contact only after 12 hours since the system is updated is only after 12 hours. We have a great approach for Birla group and I was sadened by the approach of Mr. Basavaraj. Since I am tenaged gilrl I am unable to go out for further recharge of my mobile.
SUGGESTION: Good customer care training for MR. Basavaraj and improvement in customer care approach specicfically on sundays specifically for girls in age of 21st century.
I request to credit the sum of Rs. 30 deducted for no fault of me. Hope the suggestion and complaint is taken in the right senes of the prevailing market.
Regards
SATHVIKA
[email protected]
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