Inconsumercomplaints.com » Telecommunications » Review / complaint: Idea - Extra Charges | News #298979

Idea
Extra Charges

I also have the same kind of feeling about IDEA. Their advertisements are so nice that a normal man will fall to buy the chip. Now I feel I made a mistake in buying their chip and using it for my business. I cannot change the number else it will hamper my business. Customer Care is a shit, they dont bother for their customers at all. I had give a written letter to cancel all my extra services except SMS and calls, but in between they will send me a bill saying I have used GPRS and MMS which I have never used. But if v complain they will not accept it and will force us to pay the amount else they will disconnect the line. I am using another number from a different Company and their service is very good and I have no complaints. Pls check ur bills before u pay IDEA. When I was using it as a prepaid number, if i charge my number for Rs. 500 then the charge is eaten up in 2 to 3 days but if i charge only for Rs. 100 then it goes for a longer period. I am really not happy with their service but to continue as I m using this for my business and if I change then the customers will have problem contacting me. My number is 9874962044.


Company: Idea

Country: India

Category: Telecommunications

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