Respected Sir,
This Emails Is about My complaint for Deduction of my main Balance By Rs.325 on the name of GPRS services.
My Mobile No. 9926595858
Name SOHIT GUPTA
On 6th of may Idea Cellular services has deducted my Account balance by Rs. 325 on the name of gprs services being provided to me but such kind of services was not enjoyed by me and instead you must also look into the matter that as I am a professionalm, educated and literate man so if i would have tio use GPRS services I would have rather activated the Gprs scheme for RS.25 per day for unlimited use and would not have wasted Rs.325.
Other facts that would be of high concerned:
1. Gprs servioces were deactivated.
2. only hotspot browser setting were configured to be active on my blacberry stiorm.
3. Wpuld have rather Activated An GPRS scheme if I would have to Use GPRS for Such long time.
This is either an iternal error problem or there is surely some manipulations going on in the company and the company is trying to cheat with the customers.
The company on this kind of situations need to to trust the customers otherwise the customers would not to be able to trust the company and would rather get frustated with these sought of irresponsilble and fraudulent behaviour and would be left with no othr option but to change the service proivder.
Hope you take this matter seriously and would revert the wrong deduction done and be fair and justifiable to your profession.
Hoping for justice from such a reputed company and would expect this kind of behaviour would not be repeated again.
Thanking You
Sohit Gupta
9926595858
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