Inconsumercomplaints.com » Telecommunications » Review / complaint: Idea - Wants my deducted balance back | News #299334

Idea
Wants my deducted balance back

Respected sir/mam,

Today i.e. 14th novemb. i got 3 messages in the morning. these are;

1.Your subscription to Mixed mnthly 1 is activated @ Rs 30 for 1 Month. To de-act dial Toll Free 155223.Keyword MXD30 (7.39am)

2.Your subscription to TIMEPASS Monthly is activated @ Rs 30 for 1 Month. To de-act dial Toll Free 155223.Keyword NAZTP (7.39am)

3.Dear Customer An amount of Rs 100.00 /- has been debited from your account on 13-Nov 11:08:49 PM towards GPRS POLY (7.33am)

I dont know why i got these kind of messages as i dont know anything about them.

When i called customer care they said, "it was you who has subscribed these services and that too from a website called 'NIRVANA' " I havent heard of this site even, then how could i download these thing.

I havent got any further help from any of the customer care representatives.

kindly help me out as i want my amount of Rs.160 back

regards,

MASHHOOD ANWAR ALAVI

919837172332

ALIGARH


Company: Idea

Country: India   State: Uttar Pradesh

Category: Telecommunications

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