Inconsumercomplaints.com » Telecommunications » Review / complaint: Idea - Inflated bills | News #299430

Idea
Inflated bills

Hi,

My outgoing calls were barred from sunday i.e., 2 jan due to my exceeding unbilled amount. I got to know that my unbilled amount has reached rs 3100.

I was using idea prepaid connection for years and recently i got it converted into postpaid. My number is 9891061282 and has a credit limit of rs 500.

I had paid the bill of first month from 26th nov to 16 dec which was rs 270 on 27 dec. At that time my idea account was showing an unbilled amount of rs 150.

On 28 dec i requested for rs 98 GPRS plan, which was activated the same day. So, when i talked to customer care executive, he told me that the main reason for your inflated unbilled amount is beacuse of your gprs plan since all the discounts i.e., 2 gb free data usage will be given at the time of final billing for the period.

However after some calculations i reached to some interesting conclusions.

I would like to draw your kind attention to these facts.

1. If no gprs plan is activated on your mobile then idea charges 2pkb for browsing and downloading.

2. Now 2GB = 2, 097, 152KB

So, if you are using 2gb of the plan then it will nearly cost you rs 41, 943.

So, i wanted to know that if am going to use internet on my mobile should i have to maintain this much credit beacuse by using for nearly 5 days my unbilled amount reached to around rs 3000...

Please help me out ASAP, i am in great dilemma.


Company: Idea

Country: India   State: Delhi

Category: Telecommunications

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