Inconsumercomplaints.com » Telecommunications » Review / complaint: Idea - Very very large bill for small usage in postpaid | News #300008

Idea
Very very large bill for small usage in postpaid

Hi my name is maruthi nandan and my number is 9951599519.

this is a post paid number and oh god... it is torturing me a lot with a heavy bill for a small usage.

friends this is very very important that never opt to idea again.

actually the main problem is that the executives sitting there were NOT HAVING ANY IDEA about the plans and etc.,

without knowing basics and without informing us any thing they just blindly activate whatever we asks, for example i am now in a champion 299 plan which offers me 400 local free sms every month.i thought to get more and asked to add me 26 rs extra top up which i thought will add me 300 extra sms to the existing 400.but to my surprise after recieving bill i just used 430sms and im charged extra amount for that..astonished with this i asked the executive about that.then revealed a gr8 thing that after adding the top up the original 400 will be gone.

now say friends... is it not there responsibility to tell that things?

who will add 300 sms by paying 26 rs extra losing 400 free sms?

that fool in vijayawada idea office is saying that she informed me that... hmm then think, knowingly who will lose 400 free and add 300 by paying extra 26rs?

in the same way in data plan i have been charged 500RS extra just due to negligence of their cusomercare executives...

oh god so i decided to change my network... i expect refund of my amount which i lost or else i jst think that idea is a great cheater and i gave it a small amount as i give to beggars...

my [email protected]


Company: Idea

Country: India   State: Andhra Pradesh   City: Krishna

Category: Telecommunications

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