Dear Sir,
Without any request of user (by me. Mobile no-9714270655) many times so many facility activated like ring tone, special car offer, and some other kind of offer they activated automatically and when by asking at idea customer care that why these facility are activated they blame us that you requested for that, what a non sense! And many time they deducted money from idea balance and while asking they reply that you use GPRS, but we not used GPRS, by getting tired of this kind of misbehavior/fraud I deactivated the GPRS facility. And again today (30/09) money was deducted by the name of ring tone facility that we never requested. It’s my sincere request to you that look into matter and stop this kind of fraud/cheating otherwise I have to stop use of idea SIM and it’s not about only stopping the facility but I will take other measure for this cheating if not resolved. i already sent main to the idea customer care but still i have not get any response till now.
With Regards
Ramraj Meena
Production Engineer
IOCL
Vadodara
mobile. 9714270655
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