Respected sir /mam
i am rajeev jain, and i am idea gsm user (number : 9818444989), around 45 days back i received a promotional call from idea to change my number from prepaid to postpaid and i agreed for the same and after 2 days an idea executive came to my home for collecting related documents. and told me it will be done in 2 days, since then from around 40 days my number is not working. i made a complaint to idea customer care many times but everytime they say its under processing, i even made a complaint to idea appellate authority (on 9891905889) he told me to change my sim, i have done that also, but my problem remain the same, my number is not working, i even called noida idea executive mr sameer (9911005659) he said he can't do anything its idea outlet problem, i called idea outlet executive mr parashar (7503509599) he said we are working on it, its now 40 days and my number is not working. please look into this matter,
hoping for a favorable response
yours sincerely
Rajeev jain
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