Sir,
I, M.Rama Krishna, Advocate am a customer of idea cellular since 4 years. My mobile no. is 98486-89234. I did not receive the bill for the month of JANUARY. However I got an sms regarding the same and I already paid the bill well within the due date. Inspite of the payment, my services were barred. After enquiry with the customer care, I came to know that the courier person informed idea cellular that I have changed my address. Having known the same, I informed idea cellular that I have not changed my address. Inspite of that again services to my number were barred on a working day which caused lot of inconvenience to me and I also missed some important calls for which I suffered a lot. On the same day I called customer care again and informed that I have not changed the address and after some time services activated.
This is to inform to you that, I take serious note of this kind of carelessness on the part of idea cellular for cutting my services without any information to me. The mistake of the courier person cannot be reflected on me for no fault on my part.
I therefore request you to kindly take immediate action based on the above complaint. Your action would be much appreciated.
Thanking You,
Place:- Hyderabad M. Rama Krishna
Date:- 26-01 (Advocate)
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