Hello,
My Mobile Number 9844723432
Name Yogesh M Navandar
I have been using idea service from past 3.5 years.(Before it was Spice Telecom)
I have converted my connection from post paid to prepaid long back in the month of Sep or Oct.
It was like 5 months ago conversion was done I was using my number as usual for these months.
Suddenly one fine day in this month (March) I get a message to submit the proof for my post paid to prepaid conversion.
After seeing to the message I had gone to your Idea outlet at Marathalli branch (Outer Ring Road --Bangalore) on 6th march and submitted the proof i.e my ration card with two photographs of mine.
Again I got a message on 9th March that we are not in receipt of any document please submit the documents, I called idea customer care for the same and placed a complete that I have
submitted the proof at your Marathalli branch could you please collect from Marathalli branch and asked her to write the same on the request message so that I have prrof that I have intimated them about my documnet submittion. (Request number -276666900). I too have acknowledgement of document submision.
I went to idea branch with the proof again on 12th march. The branch lady told me that the document is been sent already and no need to submit the proof as she can see the correct address on the system mentioned.
On 15th March Idea cellur have barred my out going and incoming calls without even informing me.
My concern is why did you barred my number when I have given all my proof on time and informing to customercare about this.
One more question If they didn't find my document sufficient how can you let me use the number for 5 months without any correct document proof.
This was an serious security threat to the nation that you let the customer use the number without any valid documents.
I am suffering huge losses as this is my only number which is given to all my clients and I am suffering huge losses because of this.
Today i.e when i called customer care again they asked me submit the documents again.
Does this make sence to submit the same documnets again and again.
Do they don't check the documents before receiving.
Request number on 15/03 -277639659
Request number on 17/03- 277796151
Request Number on 18/03:277999983
I have suffered huge losses due to this as well as there was much of mental tension because of this.
Can any one help me to fight against them.
My number is still not active.
0 comments