Inconsumercomplaints.com » Telecommunications » Review / complaint: Idea Cellular - Regarding Alert Service | News #300898

Idea Cellular
Regarding Alert Service

Dear Sir,

Myself Lakhmir Singh. my Cell no. is 9911135164. I am using idea no. since 5 years. but Last two month I am suffering from My Telephone Service provider i.e. IDEA .

They activate any services like Cricket Alert, Summer contest, Traffic alert etc (4 to 6 times in a month). last two month. When i am logging any complain against them they simply says that This service will activate from customer End not from our side. while real things are opposite. Now they are also Implemented Late fine charge due to no payment of Bills. first they told me that we will reduce your bills but now they are not agree to reduce my bills due to which i don't make any payment. still One service is also activate last 20 days. If i deactivate this alert then they will automatically activate another alert.

I don't know Why they are doing like this. It happen first time in 5 years.

Sir Kindly Give me appropriate Suggestion that What Should I Do Now??

My reference ID in customer Care is :

Cricket Alert: 96826478

Traffic Alert: 96770520, 76703913

Summer Contest: 96645308

Thanks & regards

Lakhmir Singh


Company: Idea Cellular

Country: India   State: Haryana   City: Gurgaon

Category: Telecommunications

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