Activated dnd service to my number on 5th of april. waited for 45days after that to till receiving msg from then. while giving the complaints they where asking me to wait another 45 days more. why the dnd service. y goverment is not taken any actions against them
they are sending the numbers something like ID-STOCKEXC, ID-HITS, ID-BHAKTI, ID-M RADIO etc.,
Dear Mr. Varanam,
Greetings for the day!
With reference to your mail, we acknowledge your concern regarding promo calls and SMS you are receiving against your Idea Mobile Number.
We would like to confirm you that we have carefully noted the content of your mail and the same has been highlighted to the concerned authority. The reference number for the same is 1-12175345040 as per your request through customer care on January 12.
Moreover we would like to assure you that we care for our customers and constantly try to cater their needs and problems to the best of their satisfaction. We would like to reiterate that we highly merit our customers’ feedback and would strive for delivery of highest service standards at all times.
Thanks & Regards,
Gaurav Sharma
Customer Service Desk
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