I AM IDEA CELLULAR CUSTOMER. RECENTLY I HAD SENT A SMS OF MOBILE PORTABILITY, AND GOT A PORTABILITY NUMBER. ON SECOND DAY (07/02) I GOT CALL FROM IDEA CELLULAR AND THE CUSTOMER EXECUTIVE TOLD ME THAT "RECHARGE YOUR ACCOUNT WITH 27 Rs. AND YOU WILL GET BENEFIT ON CALL RATE (I2I 20 PAISA / MIN & I2O 40PAISA / MIN.).
ON THE SAME DAY (07/02) I RECHARGED MY ACC. WITH 27 Rs., BUT MY CALL RATE NOT REDUCED STILL, AND ON CALLING TO CUSTOMER EXECUTIVE, I AM NOT GETTING PROPER RESPONSE FROM THEM. SO, I REQUEST YOU TO TAKE PROPER ACTION ABOUT THIS MATTER AND CO-OPERATE AND HELP ME.
THANKS AND REGARDS
BHAVIN PRAJAPATI
(09824142673)
e mail id: [email protected]
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