Inconsumercomplaints.com » Telecommunications » Review / complaint: Ideacellular - MNP Request Rejection | News #301198

Ideacellular
MNP Request Rejection

Hi,

My self Gaurav K Baundra and using currently Idea service 8805122500 (I am facing a network problem in my office from last one year so want to switch to vodafone service as MNP).

I have raised a porting request thrice but every time my request has been rejected with some different reasons.

Reasons :

1. the first request has been rejected by saying some contractual obligation (I am using idea barclays corporate service and want to switch to vodafone corporate service). If I am switching with in the same corporate plan then why its contractual obligation and even my most of the friends has been switch from airtel to vodafone and vodafone to airtel with in the same corporate with out any problem.

2. Second time they send me a sms defining exact date and time to complete my MNP request but then in middle a person came from idea to my office to take a signature on a form by asking the reason to sign he descibe that he need this sign to close ur idea service before you switch to vodafone but then later I came to know that sign was to cancel my MNP request

3 .Third time again they raised the contractual obligation error and rejected my request.

Please help me out as I no more want to continue with this service.


Company: Ideacellular

Country: India   State: Maharashtra   City: Pune

Category: Telecommunications

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