Date: 02/11
To,
Mr. Errol Dale Pinto,
Appellate Officer,
Idea Cellular Ltd., No. 75,
Civil Station, Richmond Road,
BANGALORE.
Cell: 9844300141
Dear Sir,
Sub: Porting not honored for my Cell No. 87226 71199
I am Subramanya. S.G from Tumkur, Karnataka, one among the valued customers of Idea Cellular Ltd. With reference to the above subject, I do hereby would like to bring to your kind notice that, as per the TRAI regulations Amendment of Direction No. 116-9-MN dated 10th February, issued under section 13, read with sub-clause (i), (iii) and (v) of clause (b) of sub-section (1) of section 11 of the Telecom Regulatory Authority of India Act, 1997 (24 of 1997) read with regulation 5 and regulation 18 of the Telecommunication Mobile Number Portability Regulation (8 of 2009)], we (customers’) can change their service provider whenever they require to, accordingly, on 20.07.2011 I requested the Idea team for the port No. which was IX427984. With which I approached one of the Airtel retailer in Tumkur (Friends Electronic Services, S.S.Puram Main Road, TUMKUR). But few days after I got the news from the Airtel retailer that, the Idea Team has not honored my request & simply rejected without any reason. Again on 28.07.2011 I requested for the new port No (IX469484) with this new port number I approached the above said retailer once again for change of service provider to Airtel, but the Idea team again not considered my request seriously & rejected it.
Yesterday i.e on 01.11.2011 once again I had taken the portal No. which is IX729495 and requested for the change of service provider. This time if you not honor my request then I will approach TRAI as well as the Consumer form with all the details & evidences both from my side as well as from Airtel.
This is for your kind notice & needful action at the earliest.
Expecting an early reply with permanent solution.
For any further clarification you can call me on my cell.
Thanking you,
Regards,
Subramanya. S.G
2nd Main, Vijayanagar,
TUMKUR.
Cell: 8722671199
CC: Mrs. Nagalaxmi Babu (Nodal Officer.)
Cell : 98443 00183
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