Guys Alert!!
I'm Jagadish today around 4:55PM I have recharged my Idea Number ie: 919951241930 with 200Rs through Netbanking by ingvysya, I have received 2 confirmation sms something like
First one " Dear Customer, Thank you for making a payment of Rs 200 on the Idea Cellular website. It is being updated in your account. From: IZ-IdeaWeb "
Second Sms " MRP: Rs200.00, Serv_tax: Rs22.001, Proc_fee: Rs178.000 Rechg Cat: STv From: 919848001119"
After Recharge I still remember i just made 4-5 Calls worth of less than 5Rs and when i tried to call around 8:30Pm It says i don't have enough balance to make calls "WTF I was shocked" and made call to 198 and hardly connected to one of customer care his name was Shiva and according to our conversation he said My amount Transferred to some 3G plan for Browsing... I said What... I recharged through online net-banking where it only shows denominator to recharge and it never mentioned what plan will come with this rechargeable denominator" Then Shiva told me This amount can't be recovered and i need to utilize it with in one month for browsing of some 600mb data ..bullshit I made this recharge to talk with my family members. Then customer care told he will forward this issue and may be rectified with in 24 hrs, so i requested complain number for acknowledgement and he replied their is no such faculty to raise complaint on particular issue... Ohh god I'm Frustrated totally Screwed-Up I demanded for some acknowledgement number and he gave me this number 1-26039023432...
Why this online recharge Screwed me Totally.. Do i want to Ask customer care or retailer for the offers on particular amount and then recharge everytime... As these f***ng services implementing different plans on different amounts. I want my Talk time back
If anyone got same problem pls comment
Above given details like My name, My number and my conversation details are true to my knowledge.
Jagadish
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