Dear Sir/madam
I have a prepaid connection of IDEA Cellular Limited (Mobile number 9990830806 and SIM number 8991048-4080848040581). I had recharged my mobile on 14th January of RS 50.00 and message card of RS 35.00 after that on 16th January the service provider start deducting the balance, when I complain this matter on 17th Jan in idea customer care they had said i had send the request for NET20PLAN of there service but i never had send such kind of plan request. On complaining they had registered the complain and given the REFERENCE NO.-94938503. Three day after they stopped the Deduction of balance but not willing refund the deducted amount in the balance. Now they had again start deducting RS 1.00 PER DAY under the new scheme which I had not sent any request. Till date (i.e 20/01) they had deducted my RS 61.00 .
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