Idea Cellular Limited
Balance Deduction after Intenet Pack Activation

Hi,

I have purchased one New IDEA Connection having mobile no. 9592514484 and activated the Internet Trial Pack offered with the new prepaid connection. I just used 1 MB data and but got charged with Rs. 30.19 while 100 MB Free data usage was given to me with 7 days validity.

I recharged that coupon with Serial No. 220000000037857992 and it was recharged successfully but I was charged with Rs. 30.19 for internet usage while it should be free under the offered plan. Then I contacted to Idea customer care and spoke with Mr. Baljit Singh who informed me that my mobile no. details has not updated on their portal so he refused to help in that case.

So I just want to refund the amount deducted from my account for this internet usage as I used it only after successfull recharge of this internet trial pack offered with new connection.

Coupon Serial No. 220000000037857992

Coupon Validity: 30 June

IDEA Mobile No.: 9592514484

Regards

Aman Khokhar

M: 9592514484; 7508452316