Idea Cellular Orissa Circle
Incorrect balance deduction

Hi Everyone,

Here, I want to bring your attention to the cheapest, unreliable service provided by Idea.

First of all I want to mention that DND is activated on my number. Anyways, I received a push message on 14th d ecember 2012 indicating some activation in my account which charges Rs.5 per day. I informed the idea customer care through email on the same day.

They relied with a mail to provide them with few information before they proceed. I sent them with the exact information.

But after that I got no reply. Due to busy schedule of work I never noticed the balance deduction in my account.

But today I confirmed that my balance is being deducted at a rate of Rs.5 per day. I called to the Idea customer care today and confirmed that I am being charged with same amount since 23rd of last month. The customer care executive suggested that the balance has been deducted as I have downloaded few contents. Where as since couple of months I am not using the data service of idea.

By the way I was assured that the problem will be solved within 24 hours with a complain no. 1-20677725077 against my idea number 9090247447.

Now, I received a sms alert indicating that the problem could not be resolved.

I would suggest anyone using idea in Orissa circle to stay alert of such crap.

I am going to drag this crap idea cellular to consumer court.

Stay away from such frauds.

Thanks,

Smarjit Debata

Idea No. 9090247447.