Even after registering my complaints through internet and even thorough e-mail to de-activate the unnecessary jokes, dating tips etc SMS services Idea Cellular has not de-activated the same, instead those SMSs are coming regularly. The customer care of IDEA replied to my e-mail dated 01.10.2011 only on 05.10.11 and even did not de-activate those unnecessary services. When telephoned to cutomer care on date they replied that those de-activation will be done on 07.10.11. It implies that a complaint logged on 01.10.11 for a petty thing will be taken care only after 7 days by the said company. Even when we telphoned to their NODAL officer in the allocated tel no nobody received the phone. Whether on 7th Oct, 11 they will take care of the situation or not God only knows.
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