Inconsumercomplaints.com » Telecommunications » Review / complaint: Idea Celluler - Deduction | News #302820

Idea Celluler
Deduction

My spouse namely Mrs Moni Kuntala Upadhyaya is using Idea Celluler bearing Mobile No. 9088452883. Initially the service provided by service provider was good. But now the trend of Idea is to cheat common people and earn revenue. There were so many instances for which I lebelled the service provider as cheater.

The Idea is cheating people by sending SMS e.g. VCRADIO pack activated free for 7 days. To deactive send SMS to No... And if you failed to send SMS then another SMS will appear stating "Thank you for activating VCRADIO pack for Rs. 7 & validity 7 days." This is only one small example. Earlier many occasion the Idea deducted amount from my spouse mobile and after lodging complaint the same has been credited later on.

Through this site I want to remind Idea Cellular to restrain from deduct amount from prepaid mobile without verbal consent from the customer.

Now I want Rs. 7/- deducted from Mobile No. 9088452883 on 11.01.2011 to be refunded immediately and if any further deductions are made without consent (not just sending SMS) then I will compel to lodge complaint to TRAI for take necessary action against the service provider.


Company: Idea Celluler

Country: India

Category: Telecommunications

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