The “idea” is not customer friendly.
On 8th January I purchased “idea net Setter “from authorized shop at Thane.
The SIM card no is 89917990810083440480 .
It was supposed to be activated on 10th January.
Till 17th January it was not activated. The shop owner told that because of technical problem it could not be started.
On 19th January I got a call from Shop owner “that it is activated”.
Till now it is not activated.
There is one employee named as “Suvarna” who has given a mobile no 9594027272 who takes the mobile after 2-3 times trying.
On 25th January, a call came in a male voice who asked my name and SIM card no. According to him the voice is not audio able and hence told that he will call me after wards. Not yet I have not received any call.
Whenever I start the Net setter it says “only the specified SIM / USIM card can be used on the device.
Then make “ok”.
After that it comes” The device has been disconnected or is unavailable”.
Then it comes” you can not connect before register an available network”.
I am fade up, frustrated. Feel like move to consumer court or publish the whole matter in media to say all how that “idea” works.
The mail given is of no use. Then why to give that mail id when they do not just work?
Hope, “idea” will take care of the customer and make us happy.
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