I have taken 2 postpaid connections recently. One for my mobile (9922210383) and the other one for my Data Card (9881051342). The verification of my mobile number was held successfully. But the issue came with my data card connection. The issue was my data card connection was made as CUG ADD ON connection, which should not be done. Then I received a call from IDEA for verification on 23rd July. Because of some official work I was unavailable on that day. Then I got a message from Idea to call on 12345 and reschedule the Verification process. I did the same on Monday, 25th July and scheduled the verification on Tuesday 26th July.
On Monday 25th July the outgoing service of my mobile number was de-activated because NO VERFICATION WAS DONE. On the day of rescheduled verification, the IDEA person did not came. I waited for Wednesday also and again registered for the same. Still my verification has not been done yet.
Now,
1. Why my data card connection made as CUG ADD ON connection, when I didn’t asked for it?
2. If my data card connection’s verification is not done then why my MOBILE connections outgoing services deactivated?
3. I had waited for 3 days from 25th July to 27th July still my outgoing service is not activated. If by evening 4:00 p.m. my outgoing services are not activated then I am not going to continue with the IDEA Services and also will not pay any charges for any outstanding amount.
4. Today I received one message from IDEA that “Your communication ID 150307716 has been registered and will be serviced shortly”. Why after so much suffering my service has been registered too lately???
I’ll be waiting for the response ASAP.
THANKS
ASHISH RAWAT
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