Idea
Alance deduction

My no. - 9763642305

IDEA activate love tips on my phone and cut 30 rupees.

Idea cut my balance at 16th april 10:30pm.

I call idea customer and telling my balance deduction problem they said their system is down and call after 4hrs.

Then again i call at 17th april and this time they said their system is down and call after 24 hours ..

Then i wait 24 hour and call at 18th april than again they wait for 24 hour...

then i call today 19th april and said my balance is cut please register a complaint they (customer care) said they cant register my complaint because last month IDEA activate devotional pack on my phone and after 1 month any complaint register...

Now i am fully fedup what the hell is this when i call to customer care every time they said theis system is down and when theri system is on they said... they not register my complaint when i ask to talk to your senior they said all seniors right now busy...

i call at least 5 or 6 times n ask to forword my call to your seniors but all time they said all seniours are busy...

So please help me my request is not taken by idea customer care... and they deduct my balance twice in one month

if no one take action of my complaint so i have to port my no. to any other no.

my no. is 1 year older and i am happy with idea but last 20-25 days i am fedup...