Sir i am umesh yadav i have purchase a reliance moblie with post paid scheme in march. sir customer care executive of ujjain office has told me that i can change the scheme of my mob (post paid to prepaid) in 5 month at the time of purchase.
but after 5 month they told me that u can change the scheme/plan after 7 month.
but when i ask to the customer care no. *333 then he told me there is no rule or condition for changing the post paid connection to perpaid connection. you can change plan any time, just after purchase the mobile.
but sir today is 19 december and i have completed 10 month and i have given the application at 9 december to change the paln with extra payment. but ujjain customer care are not forwording my requiest fot changing the plan. and i am bearing heavy bill amount scince last 9 monht.and they are not give attention of my problem.
so please take action against the customer care office in ujjain.
bcoz like me many people are suffering by this proble . if you will take some action then many people can feel relex from this problem.
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