The reliance mobile (Service provider) has been activating caller tunes on my connection on their own (without my request) and deducting money from my prepaid account for this. Evertime I am making request for deactivation of this service. They always confirm that the service has been deactivated but again they activate it and charge my account. Repeated complaints on their toll free numbers *333 have no effect on them. They even do not register any complaint and give any complaint number. They say this is not a complaint. They do not keep record of conversations I have made but their recorded message confirms that "every call is recorded for quality purpose". This is nothing but cheating. Once they confirmed that the service has been deactivated permanently. But later on i found that service was continuing and they had deducted money also from my account.
Can any on esuggest me what should I do. I have record of their messages confirming that they have deactivated service 2 times.
my no. 9327307555
emai- [email protected]
0 comments