Hi... i am so disgusted with their services...
i am thinkin of moving few employees of Bharti Airtel Salt Lake, Eternity building, sector v, kolkata to court, especially Mr. Utsav.
i have taken this connection --broadband internet and landline dis January and has been paying the bill amount before time.i dont stay here in kolkata.i have my parents who stay here, which they know, since i, d told them.even after the payment of bills they disconnect the line and say that our bill amount has been due.when i went to their office in salt lake and met mr. Utsav, he tld me that the amount had been paid regularly but since my father, who is not well, did not mention an account number, the money went into their account but they couldn figure out where the money had cum from, but i had da cheque nums and my bank pass book details so it was found out.they agreed to it and tld me dat da services would be restored within a day, but they took another 5 days and in between they again call my house just to say dat whether they would send their executive to recover the money..they ihave so much of miscommunication in between.but the services were restored hencefoth wen i warned them of moving into consumer forum.now again their telephone bill has arrived with this month's as well as last months amount--the same mistake--, and they, ve again disconnected the telephone... and when i call them they say that their supervisor is not available.being such a big company, they have very illiterate and untrained staffs.they promise to call bak but they never do.is it possible to go to their office all the way from tollygunge to saltlake all the tym just to address their mistake...
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